Refunds
Find out everything you need to know about refunds, including when you’ll receive your refund.
When will I receive my refund?
Once we have received your returned item, we will process your refund within 10 days. After the refund has been processed, it may take a little longer for the amount to appear in your account, depending on your bank or payment provider.
How will my refund be paid?
Your refund will be made using the same payment method that you used for the original purchase. For partial returns, only the amount paid for the returned productwill be refunded. Return costs are not reimbursed.
What happens if I return an order with a free gift?
If your order included a free gift or promotional item and you decide to return your entire order, the free gift must be returned as well. If the free gift is not included with your return, the value of the free gift will be deducted from your refund