How do I get a refund?Updated 6 months ago

At Wildride, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are happy to offer a refund, exchange, or store credit for items returned within 30 days of delivery.

Conditions for Returns and Exchanges:

• All returns and exchanges must be processed through our return portal to be accepted.
• Items must be returned in their original packaging and condition.
• Return shipping costs are the responsibility of the customer. The cost of the return shipping label will be deducted from the refund amount.

Processing Time: Once your return is received and inspected at our warehouse, we will process your refund, exchange, or store credit within 10 business days.

If you have any questions about our return policy, feel free to reach out to our customer support team.