Returns, refunds and exchanges

Here you can find all the information about our return policy, how to return an item, refunds and more

What is your return policy?

At Wildride, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are happy to offer a refund, exchange, or store credit for items returned within 30 days of delivery. Conditions for Ret

When will my return be processed?

Processing Time: Once your return is received and inspected at our warehouse, we will process your refund, exchange, or store credit within 10 business days. If you have any questions about our return policy, feel free to reach out to our Customer Ca

Return conditions

Conditions for Returns and Exchanges:. If your order number starts with #USA, please use the USA return portal. Do you have questions or need help with your return? Please contact our Customer Care Team

How do I get a refund?

How do I make a return?

What if I wish to exchange a product for a different model or color?

If you receive a product and decide you would prefer a different model or color instead, you can easily start an exchange via our Return portal. Does your order number start with #USA? Please use the USA return portal. If you have any questions or ne