Return conditionsUpdated a month ago
Conditions for Returns and Exchanges:
- All returns and exchanges must be processed through our return portal to be accepted.
- Items must be returned in their original packaging and condition.
- Return shipping costs are the responsibility of the customer. The cost of the return shipping label will be deducted from the refund amount.
If your order number starts with #USA, please use the USA return portal.
Do you have questions or need help with your return? Please contact our Customer Care Team