What happens if I have not received my order?Updated 8 months ago

If you have not received your order, we apologize for any inconvenience that this may have caused. We rigorously track all shipments, and in the event of a delay or lack of updates from the carrier, we will extend an investigation on your behalf. In the meantime, you should still have access to the latest information on the package's whereabouts through the assigned tracking link. Rest assured, we are dedicated to resolving your delivery issue as promptly as possible.