Find more information about placing an order, order confirmations, cancellations and more
Check your spam box first, sometimes confirmation emails end up in here. If the confirmation is in there, make sure you set this email to 'trusted' to be informed of new updates regarding your order. In case you can't find the confirmation email in y
If your order has not been processed and shipped yet, we can still make a change or cancel the order. In this case, please contact our Customer Care team as soon as possible ❤️. Please make sure you enter or select the correct delivery address when y
If your order hasn't been processed and shipped yet, it's possible to cancel the order. Please contact our Customer Care Team as soon as possible. You have the right to cancel your order, but once an order has been processed by our warehouse, a cance
We do our absolute best to restock sold-out items as soon as possible. We recommend that you sign up for the restock alert that appears next to the item. You will then be the first to receive an email notification when the item is back in stock.
If you need to correct personal details such as your email address after placing an order, please contact our customer service immediately with the correct information. Our warehouse packs all packages really fast. We can only make changes within 10
If you have not received your order, we apologize for any inconvenience that this may have caused. We rigorously track all shipments, and in the event of a delay or lack of updates from the carrier, we will extend an investigation on your behalf. In
If your order has not yet been processed and dispatched from our warehouse, there may be an opportunity for us to update the delivery address for you. It's essential to act quickly due to the fast-paced nature of our warehouse operations, so please r